Dear Valued customers,
VPSnoc is committed to keeping you informed about any changes in the status of your service with us. This post is to alert you regarding maintenance we will be performing on our network:
Start time: 5:00pm CST 05/29/2013
End time: 6:00pm CST 05/29/2013
Expected Outage/Downtime: No longer than 20 minutes.
All VPSnoc customers will be affected. So please schedule your peak times around this maintenance and be sure that your customers are notified.
Again, we expect downtime to be no longer than 20 minutes. The purpose of this maintenance is to install new core routing equipment and to increase bandwidth capacity.
Our network operations engineers closely monitor the network and will do everything possible to minimize any inconvenience to you. If you have any problems with your connection after this time, or if you have any questions regarding the maintenance at any point, please submit a support ticket in the system or send an email to firstname.lastname@example.org.
We appreciate your patience during this work and welcome any feedback. Thank you for doing business with us here at VPSnoc.
Your friends at VPSnoc.
Wednesday, May 22, 2013